The Advantages of
1. 12 months hardware warranty!
2. Large assortment from our own stock.
3. Always the best models from the A brands
4. Ordered on working days before 15:00, shipped the same day.
5. Not good = money back!
6. Free shipping with PostNL from 100,-

Complaints procedure:
You can submit a complaint about a product as well as about the service.
You can submit a complaint to us by email to, we will respond to your email within 5 working days.
You will receive an e-mail of the confirmation of receipt.

Are you not satisfied with the handling of your complaint? Then you can submit this to the Thuiswinkel Disputes Committee, PO Box 90600, 2509 LP in The Hague ( You can also submit your complaint to the Disputes Committee via the European ODR Platform (

a device that has been used before, the equipment is ex-lease/owned by larger companies that use their ICT equipment for a predetermined period, after which it is replaced by new. The term is often 3 years, which is the same as the manufacturer's warranty.

Who will send my package?
We use PostNL for our shipment

When can I expect my shipment?
If you order on working days before 3 p.m., your shipment will be sent the same day and with 98% free delivery at home the next day by Postnl.

What to do if there is damage to the products upon receipt of package?
We pack our products as tightly as possible. In the unlikely event that damage has occurred, you can make this known by e-mail

Is my shipment insured?
The package you receive from us is insured, you must place a signature before receipt or submit your ID proof with the carrier.

Why can you offer these low prices?
We buy our products in large quantities and can therefore offer them at very competitive prices.

Can I track my shipment online?
You will receive status updates about your order by email, you will also receive a track and trace code so that you can track the shipment.
Is there a possibility to collect the purchased products?
We have a physical store in Loosdrecht where you can pick up ordered products directly and we can also advise you there about your purchase. We are open five days a week.

With which payment method can I pay in the physical store?
In the store you can pay in cash or with pin.

Are you affiliated with the ICT Waarborg?
Yes, we are affiliated with the ICT Waarborg.

Do you have customer service?
Yes, we have customer service via the chat on our site, you can also ask questions via the contact form on our website or email and can be reached by phone on 035-6284312.

With which payment method can I pay?
Do you have access to internet banking at ABN AMRO, ASN Bank, Friesland Bank, ING, Rabobank, SNS Bank, SNS Regio Bank or Triodos Bank? Then you can use iDEAL, the easiest way to pay on the internet, without special software.
The advantages at a glance: fast, simple and secure online payment via your own bank.
Ordered with iDEAL on working days before 15:00? Next day delivery from 100,- free at home!
iDEAL is completely free at
-Paypal (When paying with PayPal you can choose the option Pay later. When completing your purchase, PayPal pays the seller for you and the money is only debited from your bank account after 21 days).
-Pay In3
Pay in 3 months without interest. (minimum spend of your order € 200,-)
Take into account one or two working days for the transfer time. Orders can also be passed on via
Upon receipt of your payment, we will immediately send you a confirmation of receipt by e-mail, after which we usually ship the order the same day.